In the last month we have been to the Keg twice.
Both times we were “lucky” enough to get the same waiter. The Customer Service was great prompt, polite, and friendly everything you want in a restaurant experience.
I personally thought the first time that “John” (name changed to protect the guilty) was great, he was funny and chatting. Dave thought he was good, but fake. Well ignoring that I still gave the guy a good tip.
This week when we were there John recognized us, it went down hill from there. While the customer service was still above average. John now thinks we are his friends…. trying and failing (badly) to remember our drink choices. Okay now I agree with Dave he is very fake.
I guess that is what you do to stay “in the money” as a waiter. But it is a bit annoying for regulars!
All that aside the food was great!
Starting with the warm bread, hot and sassy appys and big portions. Steaks are done to perfection – yeah exactly the way you want it! The double stuffed potatoes or the garlic mashed yummy!
For us we have to make the decision to have appitizers or dessert, you can’t possible do both with out rolling out of the restaurant!
October 1st, 2008 at 12:20 am
Hey, at least the food was good!